Refund policy

No Return, No Exchange Policy

Thank you for choosing Amiyah Collection. We strive to provide you with the highest quality products and exceptional customer service. To maintain the quality and integrity of our offerings, we have established a strict "No Return, No Exchange" policy. Please read the following policy carefully before making a purchase.

1. No Returns

All sales are final. Due to the nature of our products and for hygiene reasons, we do not accept returns under any circumstances. We strongly encourage you to review your order carefully before completing your purchase.

2. No Exchanges

We do not offer exchanges for any of our products. Each item is thoroughly inspected before shipment to ensure it meets our high standards of quality. Please make sure to double-check your order details, including size, color, and quantity, before finalizing your purchase.

2A. Dresses- Strict final sale

All satin dresses from Amiyah Collection are strictly final sale and non-returnable. Due to the exclusive nature, delicate fabric, and tailored fit of these pieces, we do not accept returns or exchanges on dresses — including for sizing, color variation, or personal preference.

Each garment is carefully inspected prior to shipping to ensure exceptional quality. Should your dress arrive damaged, you must notify us within 24 hours of delivery with clear photos of the issue. We reserve the right to decline any claims made after this period or if the item shows signs of wear.

We kindly encourage you to review our sizing guide and product details thoroughly prior to purchasing, and reach out with any questions before finalizing your order.

 

3. Product Descriptions

We make every effort to provide accurate descriptions and images of our products. However, please be aware that colors and details may vary slightly due to differences in monitor settings and lighting conditions. If you have any questions about a product, please contact our customer service team before placing your order.

4. Damaged & defective items 

If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. You can reach us at [customer service email] or [customer service phone number]. When contacting us, please provide the following information:

- Your order number

- A detailed description of the damage or defect

- Clear photographs of the damaged or defective item and we will consider exchanging the item/s. Please keep in mind that Amiyah Collection has the right to deny an exchange if we do not feel the item/s have arrived damaged or defective.

5. Order Cancellations

Once an order has been placed, it cannot be canceled or modified. Please review your order details carefully before completing your purchase to ensure all information is correct.

6. Contact Information

If you have any questions or concerns regarding our "No Return, No Exchange" policy, please do not hesitate to reach out to our customer service team. We are here to assist you and provide any additional information you may need.

7. Policy Acceptance

By making a purchase on our website, you acknowledge that you have read, understood, and agree to this "No Return, No Exchange" policy. We reserve the right to update or modify this policy at any time without prior notice.

 

 

Thank you for your understanding and cooperation.